SIP Trunk Hours

[kent3]

Hi everyone, this is a shot in the dark!

I have a large client who has a few admin level access to the 3cx management console as they wanted to adjust the individual office hours on their multiple SIP Trunks, different SIP trunks have different office hours. They only want to be able to adjust the time and not have the ability to adjust the destination because admins have made mistakes adjusting the destination, which should never be altered. Is there a 3rd party application or something 3CX v18 will be applying to limit access to certain areas?

I have trained the admins a few times but problems keep arising. Too many chefs

 

[kent3]

@VoIPTools anything you guys have that would do this?

 

[cobaltit]

If it's only a single or main DID for each trunk, you could route the calls to a dummy extension and use the hours there to handle call flow. Then you can give them an individual extension login to handle the hours change.

 

[kent3]

If it's only a single or main DID for each trunk, you could route the calls to a dummy extension and use the hours there to handle call flow. Then you can give them an individual extension login to handle the hours change.

Thats a good solution, Ill put it forward to them, Thanks!!