SIP TRUNK Keeps Locking out

[jbardon]

Can anyone tell me why the SIP tunk on the system below is locking up.

I also have an issue entering the correct DDI number for this trunk in Main Trunk Number. it says DDI Number already in use. but i cannot work out where it is being used.

Thanks

Jon

 

[YiannisH_3CX]

Hi @jbardon

What do you mean by locking up? What error are getting?

I also have an issue entering the correct DDI number for this trunk in Main Trunk Number. it says DDI Number already in use. but i cannot work out where it is being used.

Its probably already in the DID list. You need to delete it from the DID list and then add it as the main trunk number. Then re add the existing main trunk number as a DID.

 

[jbardon]

I could not find it in the list so was rather confused.

But to resolve this i deleated all DIDs enterd the number in the correct format then renentered the remaining DIDs and it works Now.

 

[YiannisH_3CX]

Glad to see you found a solution