Solved SIP Trunk not working

[rsatj]

Hi,
I have set up a Generic SIP Trunk it is showing active on the PBX but is not active at the Provider end

 

[Saqqara]

Need alot more info on your setup - please provide info as per post https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/

 

[rsatj]

Need alot more info on your setup - please provide info as per post https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/

Hi Saqqara,
Looks like there seems to be a problem with the Firewall Firewall Checker failed

 

[YiannisH_3CX]

Looks like there seems to be a problem with the Firewall Firewall Checker failed

Make sure you can pass the firewall checker and please keep in mind that IP based providers always appear online (green) in 3CX as there is no registration to indicate otherwise.

 

[rsatj]

Hi All,
Please note that the Firewall issue has been resolved SIP trunk is active

 

[YiannisH_3CX]

Glad to see you were able to resolve your issue