SIP trunk registration - any way to schedule?

[american10]

Hello. My sip trunk provider regularly does maintenance around 3am and during this time rolls over to a different server using DNS. The issue is that after the maintenance is done, my 3cx doesn't realize that the DNS has changed and I'm registered to the wrong server. Incoming calling stops working until I do a manual registration.

Is there any way to schedule a registration or have it register more often?

 

[VasilisV_3CX]

Hi @american10,

The registration process is handled by the provider, not by 3CX. While in the SIP Trunking options you'll see a Re-registration time out, this is more of a suggestion and not set in stone as the provider has the final say. Why would you need to change servers?

That being said, I'd suggest speaking to your provider regarding this to find out what options are available to you going forward.

 

[VoIPTools]

Curiously, there is the option to re-register a trunk in the 3CX Management Console. You could create a service that periodically invokes the re-register process using the 3CX Call Control API