SIP TRUNK SETTING ISSUE

[speedinet]

IM TRY TO CONNECT VOXBEAM AS MY OUTBOUND I HAVE TRY SETTING FROM THE FORUMS , WHEN DIAL I GET THE MSG IN LOGS

05/18/2023 9:56:15 PM - Call to T:Line:10001>>923182991538@[Dev:sip:[email protected]] from L:71.1[Extn:100] failed, cause: Cause: 403 Forbidden/INVITE from 108.59.2.133:5060

05/18/2023 9:56:15 PM - [CM503003]: Call(C:71): Call to <sip:[email protected]:0> has failed; Cause: 403 Forbidden/INVITE from 108.59.2.133:5060

05/18/2023 9:55:58 PM - Call to T:Line:10001>>923182991538@[Dev:sip:[email protected]] from L:70.1[Extn:100] failed, cause: Cause: 403 Forbidden/INVITE from 108.59.2.133:5060

05/18/2023 9:55:58 PM - [CM503003]: Call(C:70): Call to <sip:[email protected]:0> has failed; Cause: 403 Forbidden/INVITE from 108.59.2.133:5060

05/18/2023 9:53:52 PM - Call to T:Line:10001>>923182991538@[Dev:sip:[email protected]] from L:69.1[Extn:100] failed, cause: Cause: 403 Forbidden/INVITE from 108.59.2.133:5060

05/18/2023 9:53:52 PM - [CM503003]: Call(C:69): Call to <sip:[email protected]:0> has failed; Cause: 403 Forbidden/INVITE from 108.59.2.133:5060

05/18/2023 9:51:35 PM - Call to T:Line:10001>>923182991538@[Dev:sip:[email protected]] from L:68.1[Extn:100] failed, cause: Cause: 403 Forbidden/INVITE from 108.59.2.133:5060

05/18/2023 9:51:35 PM - [CM503003]: Call(C:68): Call to <sip:[email protected]:0> has failed; Cause: 403 Forbidden/INVITE from 108.59.2.133:5060

UPON CONTACTING THE PROVIDER I GOT THIS RESPONSE PLEASE ADVISE WHAT IAM MISSING




""
Dear Customer,

Our requirements are that you provide a Genuine number in both your From: & your P-Asserted-Identity: headers in +E164 format, currently you are sending your From: header as sip:[email protected] this might be a National format in your country but it is unacceptable for us. You are also NOT providing any P-Asserted-Identity: header which again is unacceptable.

Please fix both of these errors before attempting your calls again.""

 

[YiannisH_3CX]

I believe the reply from your provider is pretty clear. You need to dial your numbers in the +E164 number format.

 

[speedinet]

I believe the reply from your provider is pretty clear. You need to dial your numbers in the +E164 number format.

i did that aswell i belive i miss something in outbound pattern

 

[leejor]

What does the Activity Log now show, after you made the changes?

 

[speedinet]

What does the Activity Log now show, after you made the changes?s

Same as above

 

[leejor]

If the number being sent still looks the same as the log you posted, then you have not yet corrected the problem. Numbers should begin with a +, then the country code, as per the E164 format.

Are you making use of the E164 settings in 3CX, or simply the outbound rules?

 

[speedinet]

If the number being sent still looks the same as the log you posted, then you have not yet corrected the problem. Numbers should begin with a +, then the country code, as per the E164 format.

Are you making use of the E164 settings in 3CX, or simply the outbound rules?

these are my setting wat iam i missing

 

[leejor]

It looks as if you are still sending a leading 00 rather than +. The E164 settings will normally convert a + to the required long distance prefix. If E164 is enabled, then you may have to disable. You can modify your outbound rules to strip the 00 and replace with a +, it will all depend on how you dial the digits from a set/device.