voip

  1. 3cx support Assistant

    Hello , I have a question regarding 3CX technical support. If we purchase a commercial 3CX license (for example, PRO or AI), is technical support from 3CX included with the license, or do we also need to purchase a separate support package or support tickets? In other words, is an active...
    • FIRAS TOUMI
    • Thread
    • 3cx support ai integration support voip
    • Replies: 2
    • Forum: Other

  2. Registration Failed - Gigaset N300a IP

    I have a Gigaset N300a IP that is connected to the Linksys Hydra Pro 6 router. I have been having issues for couple of months now where I get registration failed. I was trying to fix it, it seems to apparently be routing but still don't know how to fix it. So I changed on the Gigaset interface...
    • HAli20
    • Thread
    • gigaset gigaset n300a ip linksys hydra pro 6 registration failed voip
    • Replies: 2
    • Forum: Other

  3. SIP TRUNK SETTING ISSUE

    IM TRY TO CONNECT VOXBEAM AS MY OUTBOUND I HAVE TRY SETTING FROM THE FORUMS , WHEN DIAL I GET THE MSG IN LOGS 05/18/2023 9:56:15 PM - Call to T:Line:10001>>923182991538@[Dev:sip:[email protected]] from L:71.1[Extn:100] failed, cause: Cause: 403 Forbidden/INVITE from...
    • speedinet
    • Thread
    • trunck voip voxbem
    • Replies: 7
    • Forum: Other
  4. Fred-E

    Configuring Landline using VoIP Gateway

    Hi, I installed and configured 3CX on premise and connected Yealink T31G IP Phones and the PBX is working fine. However I don't have an IP connection for outbound calls. I only have an analogue telephone connection. I read some articles and threads saying I can use a VoIP Gateway to use the...

  5. Solved Can a VOIP account be used as a SIP trunk?

    Hi, I was wondering if I have a VOIP account that works with a generic VOIP client, ie: I have the VOIP server IP, username/password, is there a way to configure the VOIP account into the 3CX PBX as a SIP trunk? thx kenneth
    • k.lee
    • Thread
    • sip trunk voip
    • Replies: 5
    • Forum: Other
  6. chance-wmt

    Support for e911 dynamic location routing

    RAY BAUM’s Act requires that 911 calls from multi-line telephone systems (MLTS) include a “dispatchable location.” According to the FCC, that is “a location delivered to the PSAP with a 911 call that consists of the validated street address of the calling party, plus additional information such...
    • chance-wmt
    • Thread
    • 911 ani dlr elin kari law ldn psap ray baum requirement voip
    • Replies: 7
    • Forum: Other

  7. V16 Calls Dialed Answer With Fax Sound

    Linux OS V16.0.1.273 VMware host Net2Phone VoIP provider When we make calls to a particular customer the call rings once or twice and then is gives a fax dial sound. I have tested switching to or backup VoIP provider Twilio for these numbers and they work fine. I talked to Net2Phone support and...
  8. Boschko

    Softswitch Question

    Do you guys have any cloud-hosted SIP softswitch recommendations? The main job will be handling trunks from multiple suppliers and provide trunks to our clients either on the Hosted 3CX or on-prem. So is it safer to simply go with commercial solution like CloudSwitch, Sippy Softswitch, Genband...

  9. Query regarding routing inbound/outbound calls to landline/cellular from 3cx system

    Hello I am using 3cx PBX Express hosted in cloud and working fine.I wanted to know I have SIP account details, can I use the SIP account details that allows me to receive/call through Grandstream softphone .I wanted to know can the SIP details used in 3CX system so that I can make outgoing...

  10. SIP Server failed

    Hello there, I'm working on a project where I use developed a Softphone for a project that is able to make a voice call between 2 users, but currently I'm having a problem with the Server, I cannot register the SIP Account from Softphone, and it is showing me a Red color at Firewall on the 3CX...

  11. Incoming call does not get through: second try rings the extension

    VOIP provider is Deutsche Telekom, SIP trunk is green, running 3CX 15.5SP5 - calling one of their DIDs from outside is sometimes not being processed at all - no phone is ringing and no log entries are written whatsoever. Solution is atm: 1) Calling a 2nd time again comes through (not sure) 2)...

  12. Solved Polycom VVX 300 Won't Join to Server

    Hello All, I am new to 3CX, I am looking into using it as a replacement to our hosted VoIP we currently have. Some basic information on the setup is below, if further information is needed let me know. 3cx server: Debian VM Phone: Polycom VVX 300 running UC Software version 5.7.1.2205...

  13. 3CX Reference/Testimonial

    Hi All, My organisation has recently purchased 3CX Pro Edition as a VoIP solution and now we want to use it for our Customer Call Center. Would anyone/any organisations be able to provide me with their experience using 3CX for this purpose? Any input would be greatly appreciated. Kind...
    • Alex92
    • Thread
    • 3cx call center call centre customer reference testimonial voip
    • Replies: 0
    • Forum: Phone System / PBX

  14. Segregating VOIP and data, all looks fine, but 3CX can't see the phones

    Hey, wondering if someone can help. we're looking to buy 3CX, but our current set up with our other phone system has it so all of our phones run over a VOIP network, and data over another. it seems as if you can do this in 3CX, however 3CX won't see any of the phones plugged into the VOIP...
  15. Michael Menor

    Random Dropped Calls

    We have a phone that is randomly dropping calls and from the Activity Logs I see multiple entries such as: 08/18/2017 10:49:35 AM - Leg L:372.1[Extn:223] is terminated: Cause: BYE from 192.168.1.36:5060 and 08/18/2017 10:45:26 AM - Leg L:375.3[Extn:223] is terminated: Cause: 487 Request...

  16. ISSUE WITH INCOMING CALLS

    Hi! I am new to voip, and was advice from my provider to use 3CX softphone, my outbound calls are working fine ever since, but for the incoming calls, more often i get calls drop in the middle of the conversation. Please advice.thanks!
  17. cel

    3CX Voice (VoIP) Quality Monitoring

    I would like if possibility to integrate the 3CX including the IP phone sets, Gateways into a proactive VoIP monitoring solution such as Service Pilot or IR Prognosis. https://www.servicepilot.com/en/voip-monitoring/ http://www.ir.com/prognosis/features The 3CX should deliver the following...
    • cel
    • Thread
    • alarm monitoring quality rtp voip
    • Replies: 16
    • Forum: Server

  18. Voip gateway

    Hi, Is there anyone used Yeastar U100 as a voip gateway on 3CXv15. My problem was I cant received any call from U100, but 3CX phone can able to call the local extension on U100 and even used as a PSTN gateway. U100 extension unable to call extension from the 3CX. With this I cant forward all...

  19. 3CX and voip gw -> Getting SIP 500 Error

    Hello i'm trying to send a call via a gw, but i cannot pass, because i',m getting an 500 error which can be the cause of a error 500 in SIP in the voip gw is registered to the 3cx an in the pbx section: System Status -> Port/Trunks is in green But i'm still getting this error INVITE...

  20. Problem with call error 503 or NAT/ALG

    Hello! i'm looking to discover what a heck is going on with this, because i have implemented 3cx in other customer and just fine, but now i installed in a new customer, but i'm getting this error so i understand that failed because 503 Service Unavailable/INVITE of the voip gateway, reading...
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