SIP Trunk with Outbound Proxy, Transport Protocol, SRTP Mode, Re-Register timeout

[CheDo]

Forum, I have setup an SMB system and an trial Pro version. I was able to register my SIP provider in Pro version and it works flawlessly without any major changes/tweaks in the settings, however I am unable to register the same SIP provider in SMB. When I compared the differences in Trunk settings between both Pro version and SMB version, I found that I need to enter these info Outbound Proxy, Transport Protocol, SRTP Mode, Re-Register timeout in the Trunk details. I am unable to add all these settings in any predefined SIP trunk provider details in SMB. Can somebody help here to setup the SIP provider in SMB. I have attached snapshots of Pro version which shows all the enabled settings where the SIP provider is registered. All other settings are exactly the same.

 

[YiannisH_3CX]

Hello @CheDo

In SMB you cannot add a generic, non-supported provider. You need to stick to a supported one that is compatible with SMB. Due to the nature of SMBs the Generic template is not available.