Sipgate Trunk

[chris1979]

Hello!

I tried to configure our Sipgate Trunk (Germany).

The Problem is, that I cannot enter a authentification password when I select "Generic SIP Trunk" under VoIP-Provider. But Sipgate Germany needs the authetification password, so the effiect is that the registration fails.

Is there an alternative Way to Configure a Sip Trunk? Sipgate Germany provides up to 10 parallel Calls whith one Sip-Account (the same Authentification ID and Password for all calls). In 3CX I can only create one Line. When I try to create a second line comes an error that the authentifiaction ID is already used for another line.

Thanks,

Chris.

(Sorry for bad english!)

 

[N_G]

Hi,

You must use the normal sipgate voip provider account to use SIPgate....

If you have a commercial edition with support you can post a support ticket. note that using more then 8 calls requires a commercial edition, i.e you can not use full 10 sim calls with free edition.

 

[chris1979]

Thanks for your Answer. The normal Sipgate-Account connects with the sipgate.uk Server. I have to connect to sipgate.de.

Is there no way the use more than one line parallel in 3CX with only one Sip account? (From Sipgate side it is ok!)