Skype Gateway can't transfer key input from phone.

[kuyaz]

Hi,

I am having problem with key input during the extension transfer.

ie. I call a call center. they have menu like press 1 for English press 2 for ....
I tried to press 1 or 2 but they simply can't get my input at all.
so I am always stuck at the menu.

I tried with the hardphone (via Linkysys ATA) and softphone (X-lite) but both don't really work either.
However, Skype software has no problem at all.

Can you please solve this as it is very critical to make a proper call?

Thanks!

 

[kuyaz]

FYI,

with the same system and configuration, I have no problem with SIP Trunk.
It only happen to Skype 3CX Gateway.

Thanks.

 

[lotsu99]

HI~

Please use the "inband DTMF " and try it again .

best regards,