Skype outgoing calls?

[Furry]

Hi

Just wondering what the method is for making an outgoing Skype call from an extension, when using 3CX Gateway for Skype?

When using Uplink with Asterisk, I was able to give each Skype ID I wanted to call a shortcode but the latest version of Skype, that the 3CX Gateway for Skype requires to be used, doesn't seem to allow this.

I have tried dialling using the full alphanumeric name (from my Nokia E51), and changing the Skype name to be digits, but with no luck. I get 'address is busy'.

Or was this 3CX gateway for Skype only conceived to allow handling of incoming calls?

Thanks,
Dave.

 

[sipero123]

Hi,

You should just be able to set this up in the outbound rules. If you want to be sure it works create the rule for the whole number and put the rule at the top

For example the external number is 1-987-234-5678 so do the following

Rule name: external19872345678
Calls to numbers starting with: 19872345678
From extention: leave blank
Calls to number with a length: leave blank

Complete the appropriate route information including whether any digits need to be stripped or pre-pended



Jonathan Hamon

 

[tel19]

Hi,

I have read all of this thread and it has been very helpful. However, I am new to this IP PBX and the 3CXPhone softphone and I can't find how to setup speed dials either on the 3CXPhone or on the system (and I am not quite sure which is correct to be able to dial out to Skype). I am probably being very stupid but please could someone advise how to setup these speed dials so that I can dial a Skype user with an alpha user name. Many thanks.

 

[Vali_3CX]

I can't find how to setup speed dials either on the 3CXPhone or on the system (and I am not quite sure which is correct to be able to dial out to Skype).

Hi
On 3CXPhone, Xlite and other softphones you don't need speeddials since, being "soft"phones, you can type any character you want.
On hardphones, speeddials are very useful indeed, but setting them are model-specific. Basically, from your computer, you should logon into their configuration menu, and there - if supported - in a speeddial type the outbound rule and the skype account or phone number you want.

Hope it helps.
Regards
vali