SMS Group Text

[pmterp]

Is there a way to send a group text in any of the 3CX clients?

 

[VasilisV_3CX]

HI @pmterp,

As per this post: https://www.3cx.com/community/threa...nd-multiple-sms-through-3cx.80248/post-369541

"The 3CX SMS feature is not designed with Bulk SMS in mind. It is meant as a P2P SMS Messaging solution.
A2P is what you want from the sound of it. This you should look in the documentation of your SMS Provider to see how you can achieve that programmatically, outside of 3CX."

 

[pmterp]

Thanks for the reply but I think what I'm asking for is different from bulk SMS. I'm meaning like the user wants to SMS 3 people and have a conversation between them all. Just like a group message on Android or iOS.

 

[VasilisV_3CX]

Hi @pmterp,

Yes, I meant by the "It is meant as a P2P SMS Messaging solution." that it isn't currently possible to create group chats. Hope this helps

 

[pmterp]

If anyone comes across this and has the ability to submit an Idea, it may be worthwhile to request group messaging (SMS/MMS). The client is switching to RingCentral claiming they offer it as a solution. I did find an article on their site that makes it sound like the user can enter multiple recipients and the software will send a separate message to each of them. To me that isn't much better than just copy/paste but in this case the client prefers it so there may be others out there as well.