SMS option not available on 3CX PBX version 18.0 (Build 861)

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SwaggerRO19

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Hello all,

I'm wondering where it dissapeared the SMS option to assign DID's for SMS messaging for the extensions.

I've researched all 3CX Forums & Topics that I found but I'm not able to trace it down and set it up accordingly.

I'm using 3CX PBX with version 18.0 (Build 861). The license it's Enterprise Annual.

For the SIP Trunks, I'm using both Telnyx LLC & Voxtelesys, which are supported.

On both SIP Trunks I've configured the SMS tab (service) as intended, but now I'm not able to find the SMS tab into the User Extension's as per the Documentation & KB's.

Any ideea how should I proceed further?

Thanks
 
Its on the very first page of extension settings, at the very bottom.

Are you logging in as the system administrator?
 
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Its changed as per the blog posts and updated documentation.

SMS has to be configured from the SIP trunk and follows normal DID routing. i.e. SMS is routed to same number as calls.

You can make an exception for a DID routed to an IVR.

Voxtelesys is supported, Telnyx is not.
 
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