SMS to DID that routes to Digital Receptionist V18U9

[KenTelektronics]

I'm having some difficulty sorting out how to route SMS messaging to a DID that currently routes to a digital receptionist. How would I go about getting this configured? I have seen some talk over setting up a 2nd SipTrunk purely for SMS, does that mean I also need to set a separate sip trunk in Telnyx?

 

[Evolute IT]

No go to your Webclient as a system owner, go to Admin > Call Handling > select the IVR > Options > Forward SMS To.

 

[KenTelektronics]

No go to your Webclient as a system owner, go to Admin > Call Handling > select the IVR > Options > Forward SMS To.

Thank you. This seems to be what I was looking for.

 

[KenTelektronics]

New issue. I can send but I can't seem to receive.

 

[Evolute IT]

New issue. I can send but I can't seem to receive.

have you configured the DIDs in E164 and setup the webhook on Telnyx?

 

[KenTelektronics]

have you configured the DIDs in E164 and setup the webhook on Telnyx?

The webhook is what it was. I forgot I had changed the webhook on Telnyx when trying to make a sms only sip trunk.