Snom D715 Registrierung fehlerhaft [email protected] DE/EN

[Hamido]

Hallo zusammen,

ich habe ein Problem beim Verbinden meines Snom D715 Telefons mit 3CX. Ich erhalte die Fehlermeldung:
„Identity 1 Status: [email protected] Registrierung fehlerhaft“
Zusätzlich verwende ich die Firmware-Version: snom715-SIP 8.7.5.28. Interessanterweise funktioniert die Verbindung mit einer Fritzbox problemlos.

Hat jemand ähnliche Probleme oder kann mir helfen, das zu lösen?
Vielen Dank im Voraus für eure Unterstützung!


Hello everyone,

I have a problem connecting my Snom D715 phone with 3CX. I keep getting the error message:

'Identity 1 Status: [email protected] Registration failed'

Additionally, I'm using firmware version: snom715-SIP 8.7.5.28. Interestingly, the connection with a Fritzbox works without any issues.

Has anyone encountered similar problems or can help me resolve this?

Thank you in advance for your support!

 

[JohnS_3CX]

It's a Snom 715.
Start by upgrading your firmware: https://www.3cx.com/docs/phone-firmwares/

 

[Hamido]

I have

It's a Snom 715.
Start by upgrading your firmware: https://www.3cx.com/docs/phone-firmwares/

Hello yes I have already performed an upgrade

 

[JohnS_3CX]

To register your Snom successfully you will need to have an SBC at the site where the phones are.
https://www.3cx.com/docs/3cx-tunnel-session-border-controller/

Do you currently have one?

 

[Hamido]

To register your Snom successfully you will need to have an SBC at the site where the phones are.
https://www.3cx.com/docs/3cx-tunnel-session-border-controller/

Do you currently have one?

Ok thank you very much I will test that