Solved Solved: 3CX Callforwarding-Setting - not work // configuring issue

[Andreas Jud]

Hi 3CX

When I configure "Call Forwarding" on an extension. It will work as expected.

When I change the "Call Forwarding" on this extension, the new setting/number will just apply to the Status "Available". The forwadingnumber will not change for "Busy", "Meeting", "DND", ...

I tried to refetch the configuration, but this did not change the behavior.

Is it a BUG? Or an expected behavior?

Andy

 

[Andreas Jud]

sorry, this is my misstake.. i have to change the Status in the admin-gui, and change the number for each status.

So, I could solve my problem myself.

 

[YiannisH_3CX]

Glad to see the issue has been resolved and thank you for sharing your solution. Indeed you can configure different numbers and destinations under each forwarding rule status for more options and flexibility.