Solved: DIAL AUTOMATICALLY - LONG PAUSE!

[dsnyc]

When I dial number, such as 9-areacode-number there is a long pause, over 10 seconds before the phone automatically dials the number.

I am using a Cisco SPA5xx phone.

Can this be changed so that it dials much faster?

 

[leejor]

Re: DIAL AUTOMATICALLY - LONG PAUSE!

Yes, you can either use the # at the end of your number or create dialplans in the set so that it knows when to send the digits to 3CX, depending on what you are dialling. see...

http://www.netphonedirectory.com/pap2_dialplan.htm

I'm pretty sure that this info will apply to your Cisco phone as well.

 

[dsnyc]

The solution is on Cisco SPA5 phones, go to Regional options and change InterDigit Short timer to a short value, such as 1,2 or 3 seconds.

 

[leejor]

That is fine if you never pause when dialling a number (the default on that setting is generally 3 seconds). You are still best, if the feature is available, to create a dialplan in the phone ( or ATA) for the number combinations that apply to your area.