SPA-3102 and 3cx : Can't see Caller-ID

[stamos]

Hello,
I can't see the Caller-ID on the logs of 3cx and also on the phone screens.
I am using Linksys SPA-3102 for attaching the PSTN Line.I can see the caller-id on the Linksys-SPA-3102 .
Does anybody had the same problem with me and solved it ?

Thank you
Stamos

 

[jits04]

Hi,

set PSTN Answer Delay to: 3 (or 4)

Bye

William

 

[Anonymous]

set PSTN Answer Delay to: 3 (or 4)

William, that is just slack LOL.

It is a bit more involved than that.

In 3CX you have to configure:

Edit VoIP Gateway
Gateway capabilities: Supports re-Invite tick this

Location of destination number:

 

[stamos]

Thank you ,
I have done all these , but I had also to do the following on the Sipura-3102:
PSTN Line
PSTN CID For VoIP CID:Yes

Now it works.

Thank you

 

[Fallout]

Thank you ,
I have done all these , but I had also to do the following on the Sipura-3102:
PSTN Line
PSTN CID For VoIP CID:Yes

Now it works.

Thank you

Everyone misses this...It is the most important part....

 

[Anonymous]

I guess it is so obvious that it is not mentioned.

But good point, Ill make sure i add it to the doco.

 

[onekit]

PSTN Answer Delay: 3

With such setting my phone (which connected to SPA port "Phone") ring for this time and then redirect to 3CX.

It seems like I hear the ring on the phone which I don't want ring.
My 3cx phone system redirect calls to another sip phone, not connected to SPA.

I know this issue is not associated with 3cx, it's trouble of SPA-3102, but may be you know solution how to keep phone in silence.

Added:
If I set PSTN Answer Delay: 1.5 - then connected phone silent.

And one question: May be I need additional phone with ability Caller ID detection? Or my SPA-3102 must detect caller ID self?

 

[onekit]

What about settings in "Voice -> Regional" tab?
Exactly fields "Caller ID Method" and "Caller ID FSK Standard". Is it important? I think it so.

 

[Cjay]

PSTN Answer Delay: 3

This depends on your caller ID system. For example in the UK the CID data is sent as FSK before the first ring, so you can set the answer delay to 0. This makes my VoIP phones ring at almost the same time as the conventional analogue phones. Other CID standards send the CID data burst between the first & second ring - in which case you do need the answer delay.

You must set your Caller ID method to the correct standard, so the regional setting is important!

Cjay

 

[Anonymous]

Correct Cjay,

appart from that it only works with the BellCore standard (again one of those undocumented gotchas).

 

[onekit]

My problem was in PBX.
And works good with such settings:

PSTN Answer Delay: 2
PSTN Ring Thru Delay: 1

But now I need to convert caller id number to international format. But it's offtopic already.