Spectrum Caller Id Fowarding

[dkeeler]

I was looking through the forums and found this thread: https://www.3cx.com/community/threads/passing-through-caller-id-with-sip.55362/

I was wondering if anyone found a solution to this yet. We have worked with Spectrum and found no solution so far and would like to get this to work if possible. Thank you.

Dan

 

[eddv123]

Hi Dan,

Is the behavior you are seeing identical, please advise - is it outbound caller-id ?

Historically I know for outbound caller-id issues can arise if a provider places your number range together under one port request (called a bulk port) and moves to another carrier.

Once the port occurs the new carrier now has these numbers under the provider's name and may be passing that name along.

Have you actually run a trace to see how the caller-id is being sent, if you can describe the call in detail I can provide you more information.

 

[leejor]

I think there needs to be confirmation that Spectrum actually supports this, and from which field, the outbound caller Id is taken.