Solved Speech to text not working - and fix

[slapster]

Hi there,

I know some others have discussed this but it had me going for a long time before I could get Google Speech to text working, so for others, it would be really helpful to update the help page: https://www.3cx.com/docs/voicemail-transcription/

I think it should specify in (9) that if you have a IPv6 address, in Dashboard information, then both should be entered. I had trouble with just the IPv4 address AND with it removed, which I had thought would remove IP limitations. So I sent a while looking for solutions elsewhere. But it worked with both entered. As a side note, it is quite hard to select the IPs for copying.

This is a totally awesome feature by the way. Thanks.

 

[NikosT_3CX]

@slapster thank you for the feedback, we will forward this to the relevant department to add IPv6 also in this section.
Just for you to also know, there is no need to copy-paste IPv6 as if you go to https://customer.3cx.com >> Instances and you scroll, you will see on the left side your IPv4 & your IPv6 :

 

[slapster]

Great thanks. As the 3CX dashboard is a convenient place to get the IPs from in order to paste into the GCloud console, I was talking about that. It's strangely difficult to select, as it grabs the field label as well!

 

[NikosT_3CX]

@slapster FYI your observation for the copy - paste of IPv6 in the Dashboard has been taken under consideration and in the next update of V18, this will be available !!