SSL Certificate Renewal Failed

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federation

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When 3CX is attempting to renew the Let's Encrypt certificate, we get the following error;
Internal.Cryptography.CryptoThrowHelper+WindowsCryptographicException: The requested operation is not supported.

On checking the PbxConfigToolRenewCertificates.log file it appears to fail immediately after the generating the DH params file;

2020/09/25 02:26:42.550|Dbg|0001| Generating DH params
2020/09/25 02:26:42.554|Dbg|0001| Notifying administrator

On checking another site, I can also see that instead of REQUESTING_CERTIFICATE we get CHECKING_DNS instead.

020/09/25 02:24:56.100|Dbg|0006| FQDN generation state changed. Nes state: WAITING_FOR_DNS
2020/09/25 02:26:21.269|Dbg|0006| FQDN generation state changed. Nes state: CHECKING_DNS
2020/09/25 02:26:42.535|Dbg|0006| FQDN generation state changed. Nes state: COMPLETED

Any ideas?

Thanks in advance.

Cheers,
Matt
 
Hi @federation

What OS is the 3CX system installed on and what PBX version are you running?
 
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