Solved SSL Certificate updated - Phone system wont work

[jlhuser]

I have a Google Hosted 3cx system
3CX Version16.0.7.1078

Last night I got this email last night

The SSL Certificate for your 3CX installation at jlhlegacyholdings.3cx.us was automatically renewed for the next 90 days.
Your 3CX web server is now secure and all web traffic that passes via 3CX is encrypted.

Now my ios apps won't connect, I cannot log into the console or web clients using my FDQN

I was able to get to the console directly from the IP address in my google hosted system and got a SSL error that I was able to click through. I cannot see anywhere in the console or in the Google system to check or validate or fix the certificate.

I opened a ticket as well but have not had a response yet.

Any help or insights would be appreciated.

 

[NikosT_3CX]

@jlhuser as I can see you have 2 PBXs, one at your site and one hosted on 3cx.
Your A Record changed and was pointing to the Hosted by 3cx PBX, this is why your phones were not connecting not because of the renewal of the certificate. As for the ticket you opened with 3CX Tech Support it was answered within the SLA. You opened the ticket around 20 min after you posted this Thread here.
Now as per ticket in order to delete the hosted by 3cx FQDN please reply back to the ticket with the requested information for validation.