Solved SSL Certification Renewing but Showing Invalid

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TaylorStevens23

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We receive emails every 90 days saying our SSL Certificate was installed and was automatically renewed for the next 90 days. Except when we log into the management console or the web client the browser shows "Not Secure" and the certificate shows as invalid. We can still access the Webclient and the Management Portal and all our phones are working fine. Does anyone have any ideas on what may be causing this cert to renew but still show invalid? Currently when I check the cert details it shows as valid from 8/4/2021 to 11/2/2021.

Any ideas will help! Most articles I have found about invalid certs for 3CX are for certs that are not renewing automatically, and that part seems to be working but they are still showing invalid.
  • 3CX Version, Professional Annual 16.0.9
  • Server OS, Debian 10
  • Is the 3CX Server Hosted and where? On Prem
  • Provisioning Method: Local
  • Trunk Provider or Gateway Make/Mode: 123net
  • Are custom Phone Templates being used: YES
 
are you using the FQDN or the IP address to access the system?
 
are you using the FQDN or the IP address to access the system?
This was my issue, I was not accessing on the FQDN that the cert was renewing. Thanks!
 
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