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- Sep 22, 2024
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Hello, since upgrading 3CX from v18 to v20, we have been experiencing an issue with enabling the M365 integration for SSO. It is not working properly. Only some users have functional SSO, while for others it is impossible to activate it.
We only want to use SSO for now. Here is the configuration.

For the test we have 4 users Sync.



It only works for 2 users. I’m having trouble understanding why. Is there a way to debug this in the 3CX logs?
The SSO is correctly checked for each user...
Thanks for help.
Regards,
We only want to use SSO for now. Here is the configuration.

For the test we have 4 users Sync.



It only works for 2 users. I’m having trouble understanding why. Is there a way to debug this in the 3CX logs?
The SSO is correctly checked for each user...
Thanks for help.
Regards,
