Solved SSO issue 3CX V18 to V20

Status
Not open for further replies.

PC974

Premier Customer
Basic Certified
Joined
Sep 22, 2024
Messages
18
Reaction score
8
Hello, since upgrading 3CX from v18 to v20, we have been experiencing an issue with enabling the M365 integration for SSO. It is not working properly. Only some users have functional SSO, while for others it is impossible to activate it.

We only want to use SSO for now. Here is the configuration.

1757508856158.png


For the test we have 4 users Sync.
1757509139377.png1757509206886.png
1757509301209.png
It only works for 2 users. I’m having trouble understanding why. Is there a way to debug this in the 3CX logs?
The SSO is correctly checked for each user...

Thanks for help.

Regards,
 
Please enable the user sync option as shown below:

1757510094982.png
 
  • Like
Reactions: KyriacosS_3CX
Hello Charles,

:rolleyes:Thank you for the quick reply! In fact, it solved the issue!
Thank you very much.


Best regards,
 
  • Like
Reactions: KyriacosS_3CX
You are welcome
 
  • Like
Reactions: PC974
Status
Not open for further replies.

Members Online Now

Forum statistics

Threads
111,832
Messages
589,285
Members
164,662
Latest member
DejanMDS