StartUp IVR

[KnottedCables]

Has anyone found the IVR configuration for 3CX StartUp? I don't see any way to externally dial an extension, am I missing something?

 

[AndreasY_3CX]

Hi @KnottedCables,

Please check the following thread to answer your question.

https://www.3cx.com/community/threads/contacts-not-visible-for-all-user.114692/post-531367

 

[KnottedCables]

Thanks @AndreasY_3CX, so I'm not missing it, it's just not quite there yet? This is my first test of 3CX and will probably be headed to Dedicated Pro licensing anyway. I'm more sys-admin than phone-admin, very excited to ditch Cisco Call Manager

 

[Evolute IT]

Thanks @AndreasY_3CX, so I'm not missing it, it's just not quite there yet? This is my first test of 3CX and will probably be headed to Dedicated Pro licensing anyway. I'm more sys-admin than phone-admin, very excited to ditch Cisco Call Manager

StartUP is aimed at smaller businesses that have simpler call flow needs. If you come from CUCM, yeah you'll want a dedicated license!

 

[cobaltit]

Thanks @AndreasY_3CX, so I'm not missing it, it's just not quite there yet? This is my first test of 3CX and will probably be headed to Dedicated Pro licensing anyway. I'm more sys-admin than phone-admin, very excited to ditch Cisco Call Manager

Welcome! 3CX can definitely handle the task and you'll save a bunch of money in the process. @ipt_dude has made the switch and can probably point out any gotchas in the process.

 

[KnottedCables]

Thanks guys! I've been itching to try 3CX ever since NetworkChuck made his videos on it - I'm a sucker for a Pi project! The old IT Manager didn't like the non-cicso route, but as a small business, I say we leverage better SMB solutions!

 

[ipt_dude]

Thanks guys! I've been itching to try 3CX ever since NetworkChuck made his videos on it - I'm a sucker for a Pi project! The old IT Manager didn't like the non-cicso route, but as a small business, I say we leverage better SMB solutions!

Hi KnottedCables,

I've been a Cisco engineer since the mid-90s - ( where on earth has the time gone! ) : )
My dogs name is Cisco and I've made a very good career out of Cisco technologies.
I've been in the IPT space with Cisco for some 15 years. I've managed enterprise CUCM environments for large organizations whose names I won't list but they include airlines, large banks and large healthcare organizations.
The current organization I work for has some 400 staff across 5 locations with about 15% working from home.
I am THRILLED to say we are about 90% threw with the migration from Cisco to 3cx. Our Cisco environment consists of CUCM v11.x, UCCX, CER, CIMP, CUC, Expressway , multiple UCS C Series servers, 4 different ISR routers acting as CUBES.The level of complexity and cost is beyond understanding and there is simply NO reason why an SMB and many small enterprises should run Cisco. We run a 96 simultaneous call Enterprise license and use CFD apps extensively for some 25 different departments and LOVE 3CX.
Good luck!

 

[KnottedCables]

Hi KnottedCables,

I've been a Cisco engineer since the mid-90s - ( where on earth has the time gone! ) : )
My dogs name is Cisco and I've made a very good career out of Cisco technologies.
I've been in the IPT space with Cisco for some 15 years. I've managed enterprise CUCM environments for large organizations whose names I won't list but they include airlines, large banks and large healthcare organizations.
The current organization I work for has some 400 staff across 5 locations with about 15% working from home.
I am THRILLED to say we are about 90% threw with the migration from Cisco to 3cx. Our Cisco environment consists of CUCM v11.x, UCCX, CER, CIMP, CUC, Expressway , multiple UCS C Series servers, 4 different ISR routers acting as CUBES.The level of complexity and cost is beyond understanding and there is simply NO reason why an SMB and many small enterprises should run Cisco. We run a 96 simultaneous call Enterprise license and use CFD apps extensively for some 25 different departments and LOVE 3CX.
Good luck!

Damn, thanks @ipt_dude! I've mostly just been IPT curious, touched CUCM a bit in my military days, but didn't manage a system until this BE6K setup I inherited. I see the power in it for sure, but I have 35 users, and most hate using a desk phone. The fact that you have confidence in 3CX for your environment reassures me that I'm headed down the right path!

3CX is looking like it's just my speed, I'm loving my instance of 3CX Dedicated Standard so far and I hope to setup StartUP in the future for a family member's business!