Firstly apologies as new to this - so hoping for some help.
We look after a hotel and we have recently installed a 3CX system for their calls.
The reception have a Yealink T48U and take reservations via this phone.
All calls are currently set to record - however when taking card details over the phone, I need to be able to stop the recording whilst this is done and restart it again after the details have been taken.
This can be something the reservationist does manually on the phone.
Does anyone know how to achieve this or any suggested work arounds?
Thanks in advance to anyone that posts.
We look after a hotel and we have recently installed a 3CX system for their calls.
The reception have a Yealink T48U and take reservations via this phone.
All calls are currently set to record - however when taking card details over the phone, I need to be able to stop the recording whilst this is done and restart it again after the details have been taken.
This can be something the reservationist does manually on the phone.
Does anyone know how to achieve this or any suggested work arounds?
Thanks in advance to anyone that posts.
