Solved Stuck in Out of office Hours

[Praetorium]

Hi Guys

Hope all are well. All of sudden this morning my 3CX wont switch over to In Office Hours, and keeps getting stuck in Out of Office hours.

Outband calls are working 100%, but no inbound calls because of this.

I've checked everything i can think, but cant seem to fix the issue. No system changes were made, all updates are done.

Even tried restoring to yesterdays backup, but no change what so ever.

Current Version: Version 20.0 Update 9 (Build 670 Alpha)

Any help would be appreciated

 

[Alphabetic]

From the 3CX client if you go to the top right, click your avatar > override office hours > Select correct dpt > Reset default office hours this should fix it.

You will need to check the office hours you've set up too from Admin > Office Hours

 

[Praetorium]

Thx for the quick reply

Tried it but also didnt work. I then turned back the system clock by 1 day, and it fixed it.
So it is defintely something to do with April 1st (maybe april fools joke )

Anything else i can try apart from turning back the clock (which seems to fix it temporarily)

 

[Alphabetic]

Have you got today set up as a holiday?

 

[Alphabetic]

 

[KyriacosS_3CX]

@Praetorium , Can we mark this thread as resolved?

 

[Praetorium]

Yes pls. thx so much

 

[Alphabetic]

Yes pls. thx so much

Dont think I didnt notice your reply before it got deleted ))))