Martin N. Premier Customer Joined Jun 24, 2021 Messages 62 Reaction score 6 Feb 8, 2023 #1 Hello, wanted to ask if there is anyway we can get our purchased support tickets back, we purchased 5 and used only 3. Many thanks!
Hello, wanted to ask if there is anyway we can get our purchased support tickets back, we purchased 5 and used only 3. Many thanks!
Evolute IT 3CX MVP Gold Partner Advanced Certified Joined Feb 6, 2018 Messages 11,215 Reaction score 7,045 Feb 8, 2023 #2 If it's been more than a year, probably not. These expire and it's normal to.
Martin N. Premier Customer Joined Jun 24, 2021 Messages 62 Reaction score 6 Feb 9, 2023 #3 And for how long these tickets are active?
AndreasA_3cx Staff member Joined Mar 24, 2008 Messages 77 Reaction score 107 Feb 9, 2023 #4 Hi Martin I have sent you a PM. Now you should be ok!