Swap 2 Licenses around

[Jarrid Seegers]

Hi

I have 2 self hosted V20 instances running, i have accidentally allocated the wrong licenses to the systems (one license has 4 concurrent calls and the other has 16 concurrent calls)
What would be the best way to move the licenses around when i try the replace license tab i get a error that the license i want use is already in use.
any assistance will be appreciated

 

[Charles_3CX]

To achieve this, follow these steps:

1. Obtain a Third-Paid License: Acquire a new paid license that does not have an FQDN tied to it. This will serve as a temporary key.
2. Replace the 16SC System License: Use the temporary key to replace the license on the system currently using the 16SC subscription.
3. Transfer the 16SC License: Once the 16SC key is released, use it to replace the license on the system where it is needed.
4. Replace the 4SC License: The 4SC key will now be available. Use it to replace the license on the system currently using the temporary key.

This process will swap the licenses between the systems as required.

 

[Jarrid Seegers]

Thank you Kindly Charles.

 

[Charles_3CX]

You are welcome.