t27g Led Display on/off

[mcnick50_1]

hello i have 3cx on premice v16.0.9 (Windows server 2019) and i have auto provisioned one Yealink T27g, everything works fine but the weird problem is that every day at 07:00am the display of the T27g lights up for 4-5sec and then lights off. is there any option to disable this because it's located in a bedroom and it's very disturbing.

thanks

 

[NickD_3CX]

Hi!

There are a few things that could cause IP Phones to "wake up" for a few seconds. The first is re-provisioning, that most phones do every 24 hours. You could check this from the phone settings and adjust this.

There other things is if it unregisters, so if you e.g. have set your router to auto-restart every 24-hours, then that could cause it as well.

 

[mcnick50_1]

Hi!

There are a few things that could cause IP Phones to "wake up" for a few seconds. The first is re-provisioning, that most phones do every 24 hours. You could check this from the phone settings and adjust this.

There other things is if it unregisters, so if you e.g. have set your router to auto-restart every 24-hours, then that could cause it as well.

i have changed the reprovision time from 1440(24h) to 1800(30h) nothing changed...
the router is always on and does not restart