Solved T46s not auto provisioning

[alexTakacs]

Hello

I'm having an issue with some recently purchased Yealink T46s not auto-provisioning.

3CX16 latest build and Yealink T46s with the latest firmware (manually updated). LAN mode (although not on the same segment they are on our internal LAN), Entering the provisioning URL then clicking "provision now" doesn't do anything. No error message, no provisioning attempts, nothing. Before I start digging just asking if this is a known issue ?

 

[Saqqara]

I would say you have a network issue, blocking http access to the 3CX server.

Also make sure you have the correct provisioning url , and latest firmware https://www.3cx.com/sip-phones/firmware-update-yealink/

 

[eddv123]

+1 Networking issue.

Your phones if using local LAN mode should preferably be in a separate Voice network with the PBX.

Are you provisioning with local IP link or local FQDN ?this uses HTTP in both cases however if you are using local FQDN/Split DNS, the server must hold a record locally linking the PBX's local IP to the FQDN of the on premise 3CX system.

https://www.3cx.com/docs/creating-fqdn-split-dns/

 

[WKN_Benedict]

To add to the other suggestions also make sure the phone got the correct time settings.

 

[alexTakacs]

To add to the other suggestions also make sure the phone got the correct time settings.

That did the trick ! thanks