T46S Registering and Unregistering

[greatchoice]

I am trying to figure out the way I can start a log to keep an eye on the registration of 1 phone for a customer. They claim that it looses connection from time to time. I cannot find anything on the network that would suggest this. How would I start an event log or is there a way to remote log? I am not onsite.

 

[Mercie Grace Ltd]

if you have access onto the web panel try go to "/#/app/system_status/activity_log" in your URL,

if you need more you will need to download the logs and install the logs viewer

 

[robert788]

I am having the same issue with a large installation of Yealink T48S (about 200) with them randomly going to "No Service". It doesn't appear the log viewer shows you when phones register and unregister. I know this used to be in the event log and it isn't anymore.

 

[NickD_3CX]

Hi guys!

First for the basics: https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/

Also is the a chance that you have it installed on Hyper-V?
If yes, check this out: https://www.3cx.com/community/threads/calls-going-almost-straight-to-voicemail.78111/

 

[robert788]

I am going to start a new thread for my issue, even though its similar, I don't want to hijack greatchoice's thread.