Team members stopped showing in 3CX app and web browser.

[DanThor]

I upgraded 3CX on-prem from v18 WIndows to Version 20.0 Update 1 (Build 731 Release) using the Debian ISO on Friday. Today all the extensions in Team disappeared. In a browser, I can search and display the contacts but there are no status indicators. In the phone app searching does not yield any results. The option is not set to hide.

Thank you in advance for any help!

 

[DanThor]

I restarted the server once everyone was off of it and now the team members are showing. Hopefully, it will not happen again.

I'm still open to thoughts and suggestions in case it happens again.

Thank you!