Solved Telnyx SMS question

[MikeDev]

Hi,
I am trying to send a message through 3cx to a remote SIP server. Created Trunk connections between them. Calls are going flawlessly but when I try to send a message through, 3cx replies back with 403 forbidden. I have set up Telnyx messaging service and added the route too. Any help would be appreciated.

Thank you

 

[ChrisC_3CX]

The 3CX SMS integration is designed to work for sending/receiving messages to and from a specific list of SMS Supported Providers which you can see in the dropdown list when adding an SMS service. Also, bear in mind this is not done by setting up a SIP Trunk with these providers but you have to specifically set the account up in the Management Console SMS section. That said, it goes without saying that you cannot send/receive SMS from any other configured SIP Trunk either.

You can check out this guide for more information on how to setup it up here: https://www.3cx.com/docs/manual/sms-text/

 

[mcsphones]

Hi,
I am trying to send a message through 3cx to a remote SIP server. Created Trunk connections between them. Calls are going flawlessly but when I try to send a message through, 3cx replies back with 403 forbidden. I have set up Telnyx messaging service and added the route too. Any help would be appreciated.

Thank you

Make sure you have your correct +12345678901 number format in your 3CX outgoing SMS info, otherwise Telnyx will likely refuse to permit the text to send.

 

[MikeDev]

Thank you. Read the post and put in the correct format also, opened the ports. It works now.

 

[ChrisC_3CX]

You're very welcome!

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