the 3cx console is opening my router page

[carlos123]

Drop me a DM

Also please verify you are really using 5001 as https port on your 3cx. Internally you are reaching the pbx over 443 (as your screenshot).

sorry don't understand your question. how I know it?

 

[bitn2]

Check under parameters for web_root.

 

[carlos123]

Also please verify you are really using 5001 as https port on your 3cx. Internally you are reaching the pbx over 443 (as your screenshot).

Where you can see this?

 

[bitn2]

Check under parameters for web_root.

here

 

[SteveITS]

“Has the Firewall Checker passed: YES”
“HTTPS port is 5001”
“reason I don't use the 5001 at the end of my URL is because it don't work in that way”
[screenshot of management console not using 5001]

You can see why we’re confused?

See if this helps with your model router: https://www.3cx.com/docs/cisco-router-configuration/

Does the firewall tester still pass or did you only run it once?

Did you forward port 443 to your 3CX server?

 

[SteveITS]

Where you can see this?

Now that I'm at a PC, your screenshot shows no port 5001:

 

[Alphabetic]

This is sorted

 

[bitn2]

This is sorted

What was the problem?

 

[Alphabetic]

What was the problem?

WAN IP and 3CX static IP were incorrect