The database is stopped

[voip13]

Hello,

You can make outgoing calls and receive incoming calls. But we can't get reports on recent calls. the only reports we have date back a very long time.
Even the event logs are from a very long time ago. It looks like the database is frozen at a previous date.
Can you help me?

Regards,

 

[KyriacosS_3CX]

Hello,

Are you accessing the database directly to do reports? What is the last log you see? Perhaps raising a ticket would be the best option.

Best,
KS.