Checked rules, removed any forwarding to mobile, nothing in exception. Dont think the mobile field is the issue, just cant change and save it cause getting:
View attachment 39413
Was hoping not to recreate as its the system owner account I am logged on with, no such errors making changes to other extensions. May wait till RC3 and if still no joy will confirm here and try recreating.
So, is an owner trying to modify another owner's profile, or is a user(owner) attempting to edit their own profile while logged in?
Try ;
Please follow these steps to capture this information using Google Chrome’s Developer Tools:
1. Open the 3CX WebClient, go to edit user.
2. Open Developer Tools: Right-click anywhere on the page and select ‘Inspect’ from the context menu. Alternatively, you can press Ctrl+Shift+I (or Cmd+Option+I on Mac) to open Developer Tools.
3. Go to the ‘Network’ Tab: In the Developer Tools panel, click on the ‘Network’ tab. This tab tracks all network activity on the page.
4. Prepare to Submit the 3CX changes (Don’t save now, only edit) : Make sure the Developer Tools are open and the Network tab is active. Fill out “the form” as you normally would, but do not submit it yet.
5. Enable ‘Preserve Log’: In the Network tab, check the box for ‘Preserve log’. This ensures that the network data is not cleared upon form submission.
6. Submit the changes (form): Now, submit the form by clicking the save button.
7. Review Network Activity: After submitting, look for the form submission in the Network tab. It usually appears as a new file named after your form submission endpoint.
8. Find Form Data (3CX Data): Click on the relevant network request. In the panel that opens, click on the ‘Headers’ tab. Scroll down to the ‘Request Payload’ or ‘Form Data’ section. This section shows the data that was sent with your form submission.
9. Take a Screenshot: Please capture a screenshot of the ‘Request Payload’ or ‘Form Data’ section.
10. Send here the Screenshot: Before proceeding, make sure it doesn't contain any confidential information such as a mobile number.
Alternatively, you could wait for the release of RC3 to see if the issue has been resolved.
In any case, could you clarify how the process is being carried out? Is one owner being modified by another owner, or is an owner attempting to modify their own details?
