Solved The '' feature is disabled in currently activated licenseCall recording

[Connexium Partner]

Hello,

While ago, my customer was on v15.5 with free recording if i'm not mistaken. Now with v16 you need the paid version. It's fine.
But 3CX still tries to records, and those warnings clutter our logs with this:

02/05/2021 10:54:22 AM - [CM101008]: The '' feature is disabled in currently activated licenseCall recording
02/05/2021 10:54:22 AM - [CM101008]: The '' feature is disabled in currently activated licenseCall recording

Since the feature is disabled, I can't... "disable" it...

How can I correct this? Should I bother? We get one warning per call... Bleh!

Thank you

 

[VasilisV_3CX]

Hi @Connexium Partner,

I will PM you shortly, regarding this.

 

[Connexium Partner]

Thank you for helping me solve this issue by temporarily upgrading to PRO so I could disable all those features.
Everything was done without any downtime or interruptions for our end users.

Seems I cannot edit my OP but we could mark this as SOLVED!

 

[NickD_3CX]

You are most welcome!