The license key failed to activate

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Grace Liu

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One of our customers installs 3CX server in windows 10(64bits), and the license key is enterprise edition, the customers can call in and call out normally. But the option of call queue disappears 5 days later, and it displays that the license key failed to activate in the page of dashboard. After I click the option refresh the license key information in the license page, the license key is normal, and call queue is OK too.

May I know what cause the problem? and then we will try to prevent this problem from happening again.

Thanks
Regards
Grace
 
What version of 3cx are you running ?
 
The 3CX version is 18.0.3.461.
 
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