The requested URL could not be retrieved

[Mercy1885]

Hello Everyone,
After uploading the "SetupConfig" I cannot login to my domain which is " http://first3cx.3cx.us" have tried with https too...
This is the error "

The following error was encountered while trying to retrieve the URL: http://first3cx.3cx.us/
Connection to 103.168.75.XX failed
The system returned: (111) Connection refused
The remote host or network may be down. Please try the request again."
Any suggestion?

Thanks!

 

[NikolasA_3CX]

Hi @Mercy1885

The error you are seeing indicates a networking issue, most probably the firewall is blocking connecting toward the PBX.

 

[Guillaume Bourgeois]

The instructions are here:
https://www.3cx.com/docs/manual/firewall-router-configuration/

And if your PBX is physically on the same network as your computers, you'll need to set up a hairpin configuration. See here:
https://www.3cx.com/docs/creating-fqdn-split-dns/

However, if you’re looking for hassle-free management, consider the fully managed hosting option by 3CX. For up to 10 users, the SMB version is free.

For more advanced features or for 11 to 20 users, the higher SMB version is affordable and offers a turnkey solution.
For larger setups, opt for a PRO license with the HOSTED by 3CX option. This also provides a "fully Hosted managed solution".
For more details: https://www.3cx.com/blog/releases/smb-phone-system/

If you need assistance for any of these versions, contact me privately, and I’ll guide you step by step.

 

[Mercy1885]

The instructions are here:
https://www.3cx.com/docs/manual/firewall-router-configuration/

And if your PBX is physically on the same network as your computers, you'll need to set up a hairpin configuration. See here:
https://www.3cx.com/docs/creating-fqdn-split-dns/

However, if you’re looking for hassle-free management, consider the fully managed hosting option by 3CX. For up to 10 users, the SMB version is free.

For more advanced features or for 11 to 20 users, the higher SMB version is affordable and offers a turnkey solution.
For larger setups, opt for a PRO license with the HOSTED by 3CX option. This also provides a "fully Hosted managed solution".
For more details: https://www.3cx.com/blog/releases/smb-phone-system/

If you need assistance for any of these versions, contact me privately, and I’ll guide you step by step.

How to reach out to you private?

 

[Guillaume Bourgeois]

Click on my name and click "Start Conversation".