The SSL Certificate renewal failed

[oakley]

I have had these emails popping up for a few days now and have followed the fixes I found. The 3cx has been running for years and has had this issue once or twice but normally recoveres in a day.
Change the 3cx server dns to 8.8.8.8 and run the pbxconfig tool to force a ssl renewal.
Restart the services
reboot the server

None of these have resolved the issue.

Anyone found a cure for this

 

[bitn2]

Which version of 3cx are you using?

 

[VasilisV_3CX]

Hi @oakley,

What version of the PBX are you running? I would suggest upgrading to the latest version of the PBX always.

 

[oakley]

16.0.8.9 professional perpetual

 

[bitn2]

Than you need to update to the newest version as @VasilisV_3CX said.

 

[oakley]

Is that a definite fix for this issue or just a recommendation that might fix it?

 

[VasilisV_3CX]

Hi @oakley,

Take a look at the Build History / Change Log:



I believe that this should work for you.

 

[oakley]

Thanks everyone for the swift replies. Given it looks like v16 is dead at the end of April I will need to bite the bullet anyway.
Maintenance is active so I guess I will not have an issue with the activation key.

 

[VasilisV_3CX]

Alright @oakley, let me know if you have any questions going forward. If not, I'll close this thread and mark it as solved.

 

[em97jch]

Updating version 16.0.8.9 to 16.0.8.16 resolved this exact issue for us. Thank you.