Time Zone not working

[texmansru47]

All,

Has anyone else experienced that the time zone will not change? I am in US Central Time and presently my time on my phone are showing 9:44 PM... then it will switch to Pacific Time (US). The ONLY place I can find where you can set a time zone is under the OFFICE HOURS tab. there is no save button either... so am I overlooking something or is there a glitch here?

 

[JohnS_3CX]

Hi,

When setting the time zone from the office hours it applies immediately and is considered as your global time.
If the phones are configured to use global time in the user page, then they will follow this too.
You just need to hit "reprovision" after changing the time zone in office hours.

Note: If these are the unsupported Fanvil X3G phones from your other post, then better set them manually and don't auto-provision them via 3CX.

 

[texmansru47]

where is the reprovision option?

 

[JohnS_3CX]

When you edit your user, right here

 

[texmansru47]

I must have to do it at the phone level manually..

 

[JohnS_3CX]

Yes, remember my note above about the manually configured X3G phones. You have to change your setting manually on each phone, they are not done via provisioning because those are not supported models.