Time Zone & Office Hours

[fonebox]

Hi There
Has anyone else had issues as a result of the 1 hours time change? We have some trunks that are setup using with defined Office hours. However this morning, call were still routing based as office closed. Seems 3CX did not take into account the 1 hour change that happen on Sunday.

Any advise?

Phil

 

[south14]

Yes had to change all my customers to +1 this morning as BST does not seem to have been included for the UK.
3CX please advise.

 

[YiannisH_3CX]

Hello,

Please follow this thread where the same issue has been reported. We are currently looking into the issue and we will report back once we have located the issue. I am locking this thread so we can have all reports under once thread.
https://www.3cx.com/community/threads/3cx-not-changing-status-dst-issue.55286/