Solved Transfer chats to other agents

[Ag17]

Hi,
Wordpress Features talk to : "Transfer chats to other agents"
I don't see where is the option from my WP Back Office plugin?
Any help please?
AG

 

[Constantinos Constantinou]

You have to integrate with the 3CX in order to get the transfer, take, queue manager whisper capabilities, integration with Facebook, SMS.

Give it a try for 1 year at the following URL:
https://www.3cx.com/phone-system/download-phone-system/

 

[JohnS_3CX]

As per the other post, you need to use it with a 3CX system rather than in standalone mode.

https://www.3cx.com/community/threads/transferring-chats.75730/#post-351911