Solved Trouble with call reports

[Alphabetic]

Version 20.0 Update 10 (Build 1765 Beta - AI 1.6.91)

Im having some issues with results of call reports (yes im using edge )

The date ranges are not being respected in my outputs.



it stops on this date.



I can do months at a time in custom.

If I do custom 1st Jan 26 - 1st Jan 27 I get the same result.

it looks like whatever I do, it returns only 20k entries..

If I change the date to Jan-Jun it will give me the last 20k rows from Jun backwards.

I only updated this PBX earlier last week.

 

[Alejandro_3CX]

Hi yes, the report has a 20.000 line limit, so if this is a busy system, try splitting the dates by selecting a shorter range of dates.

 

[Alphabetic]

Changing filter to answered only has given me what i wanted, thanks.