Trucaller blocks 3cx Calls

[3C Technology]

Hi Guys

I have a customer that utilizes Trucaller (https://www.truecaller.com/)on their mobile devices (Android) when
they set Trucaller to block unknown/private numbers it blocks all 3cx calls aswell.

Cheers

Device Info
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Phone Model: [Samsung S9..]
Firmware Version: [not sure]

Issue Info
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Handset: [calls blocked]
Contacts: [all]
Connection: [WiFi|3G]
Server: [Internal]

 

[Vali_3CX]

I'm not sure it's a trucaller and/or 3cx client problem, it could be a device settings normal behavior:
- on iOS devices, if you block the number 123456789, it will be blocked on all callkit-integrated clients, no mater native Phone dialer, 3CX client, WhatsApp, FaceTime, Viber and so on.