Solved Trying to Install on premises Debian stops at installed discover 11%

[dandumit]

Hello All,
I have downloaded image and I am trying to install Debian image but freezes at discover 11% .
Computer has 4 NTW cards and 2 of them are connected I have 2 NTW boards connected : 1 to lan and 1 to gpon - isp provider.(however I think that's too far) .
Debian has found the internet connection and tries to install but freezes at 11%.
What should I try ?


Thank you,
Daniel

 

[VasilisV_3CX]

Hi @dandumit,

Which progress bar is freezing at 11%? Can you send me a screenshot?

Did you install using the latest 3CX ISO that you downloaded from the customer portal?

Since you mentioned having multiple NICs (Network Interface Cards), make sure that only one of them has a Default Gateway set.

 

[dandumit]

Iasu Vasilis ! Thank you for fast answer. blocks at debian install .
I have downloaded latest image from portal. Etched on a usb stick.
Tried several times to do install now 3rd or 4th time it's asking to mount a CD.
I think that has corrupted as well the usb drive ? or partition wasn't erased once again ?
What should I try ?
Thank you,
Daniel

 

[VasilisV_3CX]

Hi @dandumit,

What device are you installing this on? Can you give me the exact specs of the machine?

 

[dandumit]

HEllo ,
A brief would be :
QOTOM Mini PC Q190G4 With 4 LAN Port Intel Celeron J1900 2 GHz to 2.41 GHz Pfsense as Router Firewall Quad
I have choosen this because it's fanless and has multiple ethernet ports. My Telephony provider requests a separate port for sip trunk.
Thank you,
Daniel

 

[VasilisV_3CX]

Hello @dandumit,
Interesting that you say that, we had a similar issue here: https://www.3cx.com/community/threads/install-problem-of-debian-version.112844/post-521492

At the end:

"It's sad for me to say, but I think you need to start looking for some other compatible hardware. :/"

 

[dandumit]

Please tell me one more thing : does it worth trying to install without internet connection ? As far as I see this is not a netinstall and during setup ethernet cards are being identified and recognize the one with internet access ...

 

[VasilisV_3CX]

Hi @dandumit,

3CX Requires an active internet connection, the deb installer will require internet as well as the 3CX installation as it contacts our activation servers.

 

[dandumit]

Thank you @VasilisV_3CX for clarifying. I have posted a possible fix on the other thread. please put a suggestion how to set in GRUB intel_idle.max_cstate=1 it seems that this will fix the issue of this CPU

 

[VasilisV_3CX]

Great, I'll go ahead and close this thread then. Will take a look and if I can suggest anything I'll update the other thread!