Solved Twilio SMS errors

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Callinectes

Silver Partner
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Just started seeing the following error on our internal system when placing outbound SMS. Inbound are working fine.

"
<html> <head><title>525 Origin SSL Handshake Error</title></head> <body bgcolor="white"> <center><h1>525 Origin SSL Handshake Error</h1></center> <hr><center>cloudflare-nginx</center> </body> </html>
"

This comes as a reply within the SMS message and the outbound message that is comes after trying to send shows a red X in the lower right corner of the chat bubble. There are no events or messages in the Twilio records so it appears the message never reaches Twilio.
 
Appears to be working now. Could possibly have been (based on that error message) an issue between Twilio and CloudFlare?
 
Hi!

Most likely yes, as there are a lot of huge-scale DDoS attacks happening the last months, a lot of companies are starting to use services like CloudFlare to mitigate the dangers.
It could be that there was some 'switch' happening at that time that caused this temporary problem.

I'll mark this as 'Solved', let us know though if something similar happens again.
 
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