Twilio SMS not working

[Optimasi]

hello,

We setup twilio SMS for inbound but its not working.
Any idea's what we can do to troubleshoot ?
When we open the webhook URL it shows a 0 so it looks like this is working but twilio sms doesnt come in...
Twilio gives a bad gateway error but i have no idea where this is coming from ....

 

[YiannisH_3CX]

Hello @Optimasi

Have you tried following this guide?

When we open the webhook URL it shows a 0

Not sure I understand what you mean by this. Can you please elaborate?

 

[Optimasi]

Hello @Optimasi

Have you tried following this guide?


Not sure I understand what you mean by this. Can you please elaborate?

Hello,

Yes we used that doc to configure it.

When we just put the webhook url in a browser it shows a 0 zo that means the url is accessible from external so that is working

 

[YiannisH_3CX]

Check the configuration again as that is the cause for 90% of the issues and then check Twilios portal for any errors for SMS. You can also check the 3CX management console log for any errors.

 

[Optimasi]

Check the configuration again as that is the cause for 90% of the issues and then check Twilios portal for any errors for SMS. You can also check the 3CX management console log for any errors.

the 3cx dosnt show any error log.

Twilio shows only Bad gateway ...

So i want to know if somebody alse had this issue, maybe some security blocking or so from 3cx ?