Unable to access 3CX portal after successful install

[OwenDublin]

Hi All,

Spent a week on this now. See below, I can access the portal to upload the new license file and everything goes smooth. It tells me that the installation is successful but then I can't access the portal when I click on "Click here to set your password". VM is running in Windows 10 Hyper-V and DNS resolves to my public broadband IP internally and externally. After the below screenshot, I can't access the portal on internal or even external network using IP or FQDN. What is changing after I get the successful message below?

 

[Charles_3CX]

Regarding your question, once you set a new password for the user, you will be redirected back to the Web Client login page.

At that point, the user should log in using either their extension number or email address, along with the new password you have set.

 

[Ian S.]

Were you able to figure this out? I'm in a similar situation

 

[Saky]

Were you able to figure this out? I'm in a similar situation

What type of installation is it?